Eligible products may be returned in original packaging (packaging cannot be damaged or marred in any way) for a credit or refund of the purchase price within 14 days of purchase or shipment of Product to Buyer, whichever is later, less shipping and handling. In order to return Product, Buyer must contact SALORT TACTICAL at firstname.lastname@example.org to request a Return Authorization Number (RMA). An RMA is required to return Product. Customers who exchange products that are found to be defective will receive a credit for original shipping charges.
You may exchange the product or receive a refund in the original form of payment. Merchandise must be returned in original packaging and in new sellable condition. Returned products that are not defective will incur a 10% restocking fee. The only time we will issue a return label is when a mistake has been made by SALORT TACTICAL or one of our suppliers.
Please allow up to 10 days after return is received and inspected for the refund to be processed.
Electro Optics – New, unopened optics that still have the holographic seal can be returned for a refund/exchange with 14 days of purchase or shipment of Product to Buyer, whichever is later, less shipping and handling.
Products that cannot be returned at any time include, but are not limited to: firearms, ammunition, NFA items, airguns, CO2, clothing that has been washed or shows signs of wear, opened consumable items and cleaning kits, opened DVD, CD or other copyrighted software or material, products sold “as is” or “used”, items that have been damaged, used, are missing packaging or accessories, or are otherwise not in new sellable condition. Seller reserves the right to refuse any return or exchange.
If you return a Product that qualified you for a discount, promotional item or promotional card and either (a) do not also return the discounted or promotional item or (b) have already redeemed the promotional card, Seller may deduct the value of the discount, promotional item or redeemed card from any refund you receive for the return of the Product.
Please contact SALORT TACTICAL Customer Service at email@example.com to receive a Return Material Authorization number.